Internal Operations
IT support that resolves the easy issues instantly.
Your IT team spends most of their week on the same handful of issues: password resets, access requests, software installs, printer problems. Laxvish resolves these automatically. Your IT team focuses on the real problems.
What this AI worker does
- Resets passwords and unlocks accounts
- Provisions and de-provisions access to standard tools
- Walks users through common troubleshooting steps
- Opens tickets for issues it can't resolve
- Routes urgent or sensitive issues to a human immediately
- Works inside Slack, Teams, or your IT helpdesk portal
How a typical engagement works
Step Week 1
We map your top IT issues
You share your top 30 IT tickets and the resolutions. We build the knowledge base.
Step Week 2
We connect your IT tools
Active Directory, Okta, your helpdesk (ServiceNow, Jira, Freshservice), and your chat tool.
Step Week 3
Pilot runs in one team or location
Start with one team. The AI handles their IT requests. Your IT team supervises.
Step Week 4+
Roll out across the company
Once proven, the AI handles IT requests company-wide, 24/7.
What you would see in the first month
- IT requests resolved in minutes, not hours
- IT team freed from routine issues to focus on real projects
- Consistent answers and resolutions across the company
- 24/7 IT support without hiring night-shift staff
How we keep you in control
Sensitive access changes always need human approval
Every action the AI takes is logged and reviewable
You set which issues the AI can resolve automatically vs. escalate
You can revoke the AI's access to any system at any time
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